Workers responsible for helping disabled passengers at Luton Airport are in a battle with their employer Clece Care Services which stands accused of exploiting its own workforce while providing services to people with restricted mobility. 

The vast majority of staff helping passengers are employed on zero hours contracts. To make matters worse, most staff are on the minimum wage, meaning they are on some of the worst terms and conditions in the UK. 

The workers are due to take 48 hour strike action from 05:00 on Tuesday 17 July to 04:59 on Thursday 19 July.

Unite regional officer Jeff Hodge said: “The CAA has rated Luton airport ‘good’ for the services provided for disabled passengers, but next week there will be considerable disruption because the workers providing assistance to disabled passengers have been left impoverished.

“The workforce takes great pride in providing the service they do for disabled passengers, despite being on a toxic combination of zero hours and the minimum wage. 

“The blame for this dispute lies squarely with Clece Care Services and Luton Airport.  The workers’ demands are reasonable, particularly in the light of the CAA report which highlights just how important their jobs are. Clece Care Services and Luton Airport should agree to treat these workers with dignity and pay them fairly by ending zero hours and paying workers the real living wage.”


For more information please contact Ciaran Naidoo on 07768 931 315

  • Unite is Britain and Ireland’s largest trade union with over 1.4 million members working across all sectors of the economy. The general secretary is Len McCluskey.
  • CAA report