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Postwatch is an independent organisation, not attached to
the Royal Mail Group or part of the government. It was set up to
ensure
that post
offices, Parcelforce, Royal Mail and any competing postal providers, give the best service possible to their customers
Postcomm – the Postal Services
Commission – is
the
independent
regulator for the postal
market
. They were set up by the
Postal Services Act 2000 and are classified as a non-ministerial government department.
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