Outsourcing and Offshoring

Outsourcing

Outsourcing of IT and other functions is not new. Many Unite members are working in companies that specialise in and attract outsourcing contracts for both the public and private sectors.

However there are also many potentially negative effects associated with outsourcing including job losses in companies which outsource roles and departments, offshoring of jobs to countries with lower wages and labour standards and attacks on union negotiated terms and conditions when jobs transfer outside of a company.

Offshoring

The offshoring wave is set to continue. Deloitte Consultancy has predicted that 2 million jobs currently based in western economies will migrate to India by 2008 and the union predicts that 200,000 call centre and back office processing jobs will leave the UK by the end of the decade.

The impact has provoked widespread anxiety about future job security in the communities concerned.

China has become the biggest exporter of IT and electronics goods, leading from Japan, the EU and the US.  Globally, electronics companies are consolidating and have been focusing more on outsourcing and using low cost countries to base shared service centres and manufacturing plants.  This trend has hit the UK hard, costing hundreds of jobs in a traditionally strongly unionised sector.

Unite is calling on the government to develop a best practice benchmark.  This would require companies who wish to establish operations abroad to take into account the likely impact on employees in both the UK and offshore location.

Transfers of Undertakings

Unite and its predecessor unions have been involved in negotiating transfers of members from one organisation to another for the best part of 15 years.

Over this period, we have gained considerable expertise and experience, and have a successful record of safeguarding terms and conditions of employment, job security and collective agreements including union recognition.

The time when we have the best opportunity to secure the most advantageous outcome for our members is in the period when negotiations are taking place between the transferor (original) and transferee (new) employers before the transfer of employment takes place.

TUPE

Under law employees are entitled to consultation on major business decisions, including redundancy and transfers.

The legal rights and duties that apply in cases of transfer are explained in the Unite guide to TUPE. The guide is free and available to download from the following link:

Unite Guide to TUPE (132KB)

Unite representatives have access to a master matrix comparing terms and conditions across the sector, which can be used to assist in collective bargaining and campaigning.

Many companies are involved in the outsourcing of public services or activities to support public services.  The outsourcing of such activities is covered by the Code of Practice on Workforce Matters in Public Sector Service Contracts and the Cabinet Office Statement of Practice on Staff Transfers in the Public Sector.

These Codes of Practice cover people working on a public sector or service contract even where they did not transfer from the original transferor organisation and may offer the potential to affect terms and conditions and consultation rights. The Codes are designed to prevent the emergence of a ‘two-tier workforce’, dividing transferees and new joiners working beside each other on the same contracts.

The lessons of Unite's experience with outsourcing are simple: where the workforce is effectively organised through a union, employment terms and conditions can be protected - download a Unite negotiators checklist

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