Clinical psychologist and psychology assistant profiles

22 June 2004

Below are the final drafts on the Profile Guidance for Clinical Psychology and Psychology Assistants (previously sent out on Reps Direct 280). Please replace the old guidance documents with the new final draft profiles.

AGENDA FOR CHANGE JOB EVALUATION
JOINT PROFESSIONAL AND AMICUS GUIDANCE FOR UNDERSTANDING FAMILY OF PSYCHOLOGY JOB PROFILES AND REVIEWING JOB DESCRIPTIONS AND PERSON SPECIFICATIONS

FINAL Revision June 2004

PART 1 - INTRODUCTION

Who is this guidance for?

This guidance is for all applied psychologists, trainees and assistants. Profile titles refer to clinical psychologists but the profiles are intended to be used generically for all Applied Psychologists and Child Psychotherapists in the NHS. This includes Health and Counselling Psychologists and all other applied Psychology posts until or unless the early implementation and a mapping process has indicated sufficient poor matching to require additional separate profiles. (e.g. Neuropsychology, Forensic Psychology, Health and Counselling Psychology etc). If additional profiles are required then supplementary guidance will be published.

This guidance does not apply to Counsellors and Adult Psychotherapists as these groups will have their own profiles.

This guidance will assist all psychology services in preparing draft job descriptions and person specifications, which will be crucial in determining the correct pay band for a post. Please note that the guidance is not intended to be prescriptive, and will need to be adapted to local circumstances.

Overview

This guidance is intended to assist Amicus representatives, Amicus members and their managers and matching panels in the process of transferring NHS applied psychology staff from Whitley pay scales to the new pay structure. Every job in the health service will be evaluated using the new job evaluation factor plan. The outcome of that evaluation will place people in the appropriate pay band. Matching panels of no less than two staff members and two management members evaluate jobs with the use of job and person specifications descriptions and interviewing post holders in order to decide in the first instance whether the post can be matched with an existing profile. The first task therefore is to ensure that job descriptions are up to date and valid, so this guidance includes suggestions about how to update your job description and how to ensure that the matching panels can easily see at which level of each factor the post fits. A glossary of terms is in the appendix.

Operational definition of job

All work done in the last year however infrequently and anything that can be reasonably expected to be done under the contract.

JOB PROFILES

Profiles have been agreed for clinical psychologists; this guidance applies to posts that should match these profiles. A profile for Heads of Service/ Clinical Directors/ Professional Advisors, and in large services Divisional Heads has been proposed and we await DH approval, because it goes above band 8d, the highest band agreed so far. People in such posts should not agree to their post being assessed under Agenda for Change until the national profile has been agreed. Existing generic Heads of Service profiles are not suitable, and although there are plans for Senior Manager profiles above 8d, these will not be professionally based and so will not be suitable either.

To use this guidance it will be essential for you to have a copy of each profile and a copy of the Job Evaluation Factor Plan (August 2003).

Under AfC posts will be banded according to the levels and sum of scores on 16 factors. Each clinical psychology profile gives a level or range of levels for each factor. For a post to match a profile five conditions must be met:

1. There must be a perfect match on factor 2, knowledge, and factor 12, freedom to act.

2. The level assigned to any specific factor must vary by no more than ± 1level beyond the specified range for the factor on the profile. For example, if for the R&D factor the range on a particular profile is 2-3, the post could still match the profile if the actual level assigned is in the range 1-4, but could not match if the level is above 4.

3. there will be a no match if four or more of the remaining factors vary by more than +/- 1 point.

4. There will be a no match if any single factor varies by +/- 2 points.

5. the overall score for the post must not take it outside of the banding for the profile. For example, for a post to be matched to the Highly Specialist Clinical Psychologist profile the score assigned to the post must be within the bands 8a/b. If the score takes the post above 8b, then it cannot be matched to the profile.

If a post cannot be matched to a particular profile it would need to be individually evaluated, but we expect that this will be a rare event. (SEE APPENDIX B - Agenda for Change Scorecard)

Family of Psychology/Psychotherapy/Trainers/Course Directors

Clinical trainers on less than 50 per cent secondment to training courses will be matched on their current job descriptions. Further guidance may be developed post E.I. testing should serious mismatches occur. Trainers on 50 per cent or more academic contracts are advised to seek contractual arrangement on a secondment basis to the health service and then would not need to be included in the process. Alternatively that proportion of their job which they identify as being within the Health Service will be job evaluated in the normal way.

Training Course Directors who hold academic contracts will not be part of the job evaluation process. Those with mixed or Health Service contracts should wait for agreement and publication of the profile for Professional Lead/Head of Service until they agree a revised Job description.

Grand parenting

Person specifications are for the post, not the person. The required qualification for a clinical psychologist is at Doctoral level and this must be stated in the person specification. Individuals who qualified with an MSc or diploma will be automatically matched to the appropriate Doctoral profile by virtue of a grand parenting agreement.

Agreeing New Job Descriptions and Person Specifications

It is essential that your job description and person specification is updated for this process of assimilation. Job descriptions should reflect what you do and should be agreed with your line manager. Your job description, requires your agreement. It is important that you use clear language to help the matching panel to understand the requirements of your job. (Give examples to illustrate the points. It will be helpful to make notes and give examples to use to answer questions by managers and matchers). Only job descriptions agreed with the post holder should be evaluated by the matching panels. The job holder can initiate the process by writing a job description by referring to the factor plan, agreed national profiles, and the guidance provided by the union and the profession.
 
Psychologists can insist on the right to alteration of job descriptions and person specifications in line with this guidance, providing the resulting job descriptions and person specifications are valid. The guidance is designed to assist the implementation process by making it easy for Job Evaluation Panels to match jobs, and it is reasonable to make amendments in the light of publication of national profiles and this guidance.

For those updating their job descriptions and person specification it is important to read the factor plan first, including the headline definitions and the notes at the end. While it may seem obvious which profile is appropriate from your point of view, take a look at the profile above and below the one that you expect to be matched with for comparison purposes.

Key elements that should be in the personal specification are given in the template in Part II.

Clustering

Staff should not be pressurised to be in a cluster if they are unhappy about it for any reason and should be entitled to go forward to a matching panel individually if they choose to do so for whatever reason.

profile There should be staff-side consultation regarding decisions about clustering of job descriptions.

profile Job descriptions should be clustered together only if they are sufficiently similar in terms of the person specification and the content of the job description.

profile Job descriptions should not be automatically clustered together on the basis of current Whitley grades/spine points.

profile Cluster representatives should be chosen carefully to ensure that the cluster will be well represented at the matching panel.

Prior to job descriptions going to matching panels, all individuals in a cluster should receive the following information:

profile A copy of the job description that will be going forward to the matching panel as representative of their job description.

profile The name of the person whose job description will be going to the matching panel and who will therefore be representing them at a matching panel interview.

Prior to the matching panels, all members of a cluster should have sufficient time (at least two weeks before the matching panel meets) to:

profile Consider whether they are satisfied that the job description going forward as representative of their job description is sufficiently similar to their own job description.

profile Consider whether they are satisfied to be represented by the cluster representative.

profile Consult their Union representative for advice.

profile Contact the cluster representative to highlight any aspects of the job description they would like highlighted in the matching panel interview.

The matching process (SEE APPENDIX A - Flow diagrams)

Posts will be matched by panels that may not include clinical psychologists and therefore will not have extensive knowledge of clinical psychology, so job descriptions and person specifications need to be exhaustive and include information that might seem obvious to clinical psychologists, e.g. the need for a doctorate qualification. In some trusts, post holders and their manager may be invited to interview with matching panels to elaborate on points in their job description.

Job Assessment Questionnaire

It is worth getting a copy of this from the DH website and having a look at it to give you more insight into the detailed information that is required to develop the national profiles and/or to locally evaluate a post.

The Factor Plan

The NHS has developed its own job evaluation scheme which has sixteen factors in the factor plan.
 
Analytical & judgement skills

Factor 3: job descriptions must specify "highly complex." Responsibilities for policy & service development implementation Factor seven, general guidance: psychologists at all grades should check factor seven carefully to ensure that their job description reflects accurately any contribution to service developments and the creation of policy through whatever setting (e.g. working parties, clinical governance working groups, provision of advice documentation, etc).
 
Responsibilities for research & development

Factor eleven: research and development is considered an integral part of the job for all assistants, trainees, and qualified clinical psychologists. Job descriptions for all grades should therefore specify in detail any responsibilities for research and development. This may include complex audit service evaluation using qualitative or quantitative methods, clinical outcomes, assessment, practice-based research using validated questionnaires, reflective scientist practitioner skills, etc. For qualified clinical psychologists this should include as a minimum, supervision of assistant and trainees' research and development, supervision of research and development and/or complex audit carried out by qualified psychologists and other professionals, and provision of advice and consultation with reference to any research or audit-based activity.

Freedom to act

Factor twelve: those going to interview with matching panels should especially note that specialist and highly specialist clinical psychologists can be at level four on factor twelve freedom to act. A post holder at this level would be individually accountable for all his or her clinical decisions, although equally obliged to consult appropriately with peers or a clinical supervisor. Post holders are expected to take full responsibility for working with even the most complex presentations. All qualified Applied Psychologists are autonomous or independent practitioners, responsible for their own work and interventions and for the interpretation of agreed guidelines and policies.
 
References, Key Documents and Further Help
Websites: BPS DCP website: www.bps.org.uk/sub-syst/dcp/index.cfm DOH website for Job Evaluation Handbook http://www.dh.gov.uk/Home/fs/en

THE JOB EVALUATION PROFILES
 
Introduction
 
"Nationally agreed profiles" have been developed using information gathered from a number of post holders filling in a comprehensive job analysis questionnaire. Profiles aim to capture significant numbers of staff doing similar jobs at a similar level. Six profiles have currently been agreed for clinical psychologists. It is expected that the Higher level profile (band 5) will be the norm, for which a minimum of 331 points is required. It seems possible that the band 4 profile will be phased out if it is not found to be particularly useful in early implementation.
 
ASSISTANT CLINICAL PSYCHOLOGIST AND ASSISTANT CLINICAL PSYCHOLOGIST (Higher level). Bands 4 & 5, respectively.

For an assistant post to be regarded as Higher level two conditions must be met: the Communication factor must reach level 5(c); note the key words "atmosphere may be highly emotive" and the concept of "barriers to acceptance". These descriptors apply to almost all situations that assistant clinical psychologists work in. Where it applies, person specifications may say something like "able to communicate effectively in a highly emotive atmosphere and overcome psychological resistance to potentially threatening information". The job description may also specify this as a requirement, e.g. "can be required to work in a highly emotive atmosphere and must maintain a high degree of professionalism at all times" and a similar statement for "barriers to acceptance"; in addition, the Freedom to Act factor must be level 3: here the level hangs on the degree of independence and whether work is supervised (closely day to day = level 2) and checked from time to time or managed (more remotely assessed at agreed intervals = level 3). Confusion over alternative meanings of the word supervision needs to be avoided.
 
Note that supervision in AFC is not to be confused with the term "clinical supervision" which is accepted as usual for all clinical psychologists at all grades. It is very important to spell out exactly how closely managed a post is and clearly distinguish this from clinical supervision in order to clarify this factor.
 
Since it is custom and practice for Assistant Clinical Psychologists to be left to get on with their own work most of the time it is likely that most assistants will be level 3 on this factor. Where it applies the job description and person specification may state something like "Work is managed and goals agreed and reviewed at intervals; works independently on a day to day basis" and "Must be capable of using initiative and working independently", respectively.
 
Job descriptions and person specifications need to be extremely clear with respect to these two factors if Assistants are to be graded correctly.

Communication and relationship skills
 
Factor one: The person specification should state the minimum requirements to be able to communicate complex and sensitive information. In addition, the essential skills of empathy and being able to reassure people, able to find different ways to communicate in situations where there are difficulties or barriers to acceptance.
 
Physical skills
 
Factor five: be specific about the level of manipulation, timing and complexity of testing and assessment in your job description.
 
Responsibilities for information resources

Factor ten: if the job description mentions setting up databases, spreadsheets, or advanced use of IT, provide frequency of the activity and put in R&D factor eleven.

Physical effort

Factor thirteen: in the person specification, mention capacity for providing services in highly constrained or adverse conditions if people are providing tests, assessments or interventions needing to be sitting in a constrained way during this time.

Emotional effort

Factor fifteen: in job descriptions, be specific about the client group involved, e.g. severe and enduring mental illness, borderline personality disorders. In the job description and person specification, be explicit about the level of distressing situations and their frequency, e.g. on a daily/weekly basis.

Working conditions

Factor sixteen: in the person specification, you must mention the specific capacity to work with clients/service users in abusive or hostile situations.

TRAINEE CLINICAL PSYCHOLOGIST
Band 6 - For this profile there is progression in the Knowledge, Training and Experience factor to reflect progress in training, but this has no bearing on banding. As there is only one band, the person's point in the band will depend on which year of training they are in, and the requirement to use transitional pay points only until 2006.
 
SPECIALIST CLINICAL PSYCHOLOGIST (PRECEPTORSHIP)
Band 7 - This profile applies to newly and recently qualified Clinical Psychologists. Custom and practice is that colleagues in this position are usually moved to a new grade on Whitley after between one and two years post-qualification.

You may like to refer to Page 35 of the Job Evaluation Handbook (First Edition) on the Development of Professional Roles. This was published in March 2003. Since then it has become clear that a similar issue applies to clinical psychologists at band 7 and we are making a strong case for this to be acknowledged.

Freedom to act

Factor twelve: All qualified Applied Psychologists are autonomous or independent practitioners, responsible for their own work and interventions and for the interpretation of agreed guidelines and policies.
 
Those going to interview with matching panels should especially note that the following with regard to factor twelve freedom to act: specialist clinical psychologists can be a level four on factor twelve freedom to act. A post holder at this level would be individually accountable for all his or her clinical interventions, although equally obliged to consult appropriately his peers or a clinical supervisor. Post holders are expected to take full responsibility for working with even the most complex presentations.
 
The requirements for a post to be re-graded to Highly Specialist are outlined below.

HIGHLY SPECIALIST CLINICAL PSYCHOLOGIST

Band 8a/b - The main criterion for moving to this band is that clinical psychologists will have had "further specialist training/experience" whilst they were a Specialist Clinical Psychologist, thereby reaching level 8 on the Knowledge, Training and Experience factor. Since specialties and trusts differ in resources and requirements, there is no specification of the type of training required. It might include completion of a stage in a specialist clinical training, or additional specialist supervised clinical practice, or some form of training on the job. It should always include having been trained to be a clinical supervisor of Doctoral Trainee Clinical Psychologists.
 
It is most important to remember that there is no intention on the part of anyone to destabilise psychology services by encouraging "trust hopping" at this career stage.
 
Expectations, opportunities and time-scales for necessary further training and experience in preparation for re-banding to Highly Specialist Clinical Psychologist should be clarified in writing on appointment to band 7 posts. Under the Knowledge and Skills Framework, it will be the employer's responsibility to fulfil these obligations.
 
Person specifications (for the post, not the individual) might include one statement like this: 'In addition to routine CPD and clinical supervision (and then add one of the following examples or another option that suits the local circumstances of the post): Completion of the taught part of the CAT practitioner course, or an Introductory CBT Module, or equivalent.
 
One year's supervised practice in co-leading a pain management programme: Completion of 50 hours specialist clinical supervision. Completion of Advanced Supervision Module etc.'
 
An additional or alternative approach will be for psychology services to assess the transition to this grade in appraisal, and refer to this in the person specification with a statement like: 'Demonstrates completion of the Highly Specialist criteria for further training and experience as evidenced by CPD log in the IPR/ annual appraisal.'
 
Note also that Freedom to Act is level 4 in this profile, matching the expectation that post-holders will have considerable autonomy in their specialist area of clinical practice. All qualified Applied Psychologists are autonomous or independent practitioners, responsible for their own work and interventions and for the interpretation of agreed guidelines and policies.
 
Autonomy is a matter of responsibility rather than independence, and it is not expected that Highly Specialist Clinical Psychologists will work independently of other professionals, or that they will not receive clinical supervision. Highly specialist clinical psychologists can be a level four on factor twelve freedom to act. A post holder at this level would be individually accountable for all his or her clinical interventions, although equally obliged to consult appropriately his peers or a clinical supervisor. Post holders are expected to take full responsibility for working with even the most complex presentations. Job descriptions need to specify the uniqueness of the individual's contribution, by showing that the post holder has highly specialist skills in a particular clinical area (e.g. renal medicine) or a particular location (e.g. an adult mental health service covering a geographical area).
 
Job descriptions and person specifications must be clear on both of these factors for a post to be matched to this profile.
 
Is the post 8a or 8b?
 
Although it will be common for people to move through 8a to 8b in their career, it is not necessary to think of orderly progression for jobholders in grading a particular post. It is possible for a psychologist to move from band 7 to 8b in one job move if the post is banded at 8b.
 
For a post to be matched at band 8b it is necessary to score 585 or above. Seven factors on the Highly Specialist profile give a range over two levels (for example factor 3 Analytical & Judgement Skills is either at level 4 or 5). For a post to be banded 8b at least three, four or five of these seven factors will need to be at the upper level (you can work out all the permutations if you wish!). The factors that will have most influence on the banding are factors 3, 4, 7 and 11. If any three of these is at the higher level given on the profile the post will be band 8b.
 
Job descriptions and person specifications must be clear, particularly on the factors that vary, for matching panels to be able to make the correct decision.
 
There are three other issues that we would like to draw to your attention regarding this profile:
 
1. Some Highly Specialist Clinical Psychologists may be matched at 2c or 3c on the Human Resources factor; this has been recognised as a possibility in other professions at this band, but has not been included in the national profile for Highly Specialist Clinical Psychologists. This refers to training own or other disciplines. If 3c applies it will be necessary to alert matching panels to this fact and make it clear on job descriptions and person specifications.
 
2. Some Highly Specialist Clinical Psychologists may be matched at level 2 for the Financial and Physical Resources factor by virtue of ordering equipment or having a small equipment budget. Again, this would need to be flagged up specifically.
 
3. It will be much more common for Highly Specialist Clinical Psychologists to be rated as level 3 on the Responsibility for Policy/Service Development factor than level 2, by virtue of the nature of the job. Where level 3 does apply, the job description needs to make reference to making proposals for, or contributing to policy implementation and service development for a service area (e.g. multi-disciplinary team; medical sub-speciality).
 
Consultant Clinical Psychologist: Head of Speciality/ Consultant Lead Clinician
Band 8b-8d- This profile should be regarded as band 8c-d. The only reason 8b is listed is because the total score range takes the post down to 8b by one point! In practice, it should be impossible to match a post to 8b as will be demonstrated below.
 
The word "Lead" in the title refers to responsibility for a clinical speciality, sub-speciality, or area of clinical work, for example, Consultant Lead Clinician Neuropsychology (Rehabilitation), or Consultant Lead Clinician (Outreach Team), or Consultant Lead Clinician, (Sector Mental Health Team). "Lead" does not necessarily imply management responsibility for qualified clinical psychologists, but does imply overall clinical responsibility (including planning and initiating developments) in a specified area of work.
 
The role of National Assessors in assessing whether posts and the people should be at consultant level will be integrated into the Knowledge and Skills Framework, subject to national agreement. Separate guidance will follow on this in due course. An individual cannot be downgraded from being a consultant, by the Agenda for Change matching process.
 
In Job Evaluation terms the distinctions between a Highly Specialist and Consultant post are on the Analytical and Judgemental Skills, Planning and Organisational Skills (large change), Responsibility for Policy/Service Development, Financial and Physical Resources, Human Resources, R&D, and Freedom to Act (large change). Job Descriptions and Person Specifications must clarify all these aspects.
 
There are two other issues that we would like to draw to your attention regarding this profile:
 
1. Human Resources: it seems highly unlikely that consultant posts will be rated at level 2(b) for this factor because of the requirement for teaching and training which should merit level 3(c).
 
2. R&D: the wording in the relevant job information section of the profile is "R&D activity". This reflects the broad nature of this factor taking into account the full range of research from that of high external validity (qualitative methods, practice based service evaluation, clinical audit, n=1 studies, case series analyses, scientist practitioner approach) to high internal validity (randomised controlled trials, quantitative methods). The responsibility of the consultant psychologist in leading and supervising research within the speciality/ specialist area is also taken into account.
 
The job description should say "R&D activity is a major job responsibility" in the job summary, reflecting the responsibility for supporting and developing the scientist practitioner role of clinical psychologists. In AfC terms, this means a time allocation of at least 20% of each working week, although it is not necessary to specify this percentage providing the phrase "major job responsibility" appears.
 
Is it 8b, 8c or 8d?
 
It should never be 8b.
 
To be graded 8b a post would need to score at the bottom of the profile range on all factors. However, this is highly improbable. A consultant post for which most of the responsibilities were clinical would be most vulnerable to a low score, because many of the factors have a management bias. But in such a post, the post-holder would be very likely to spend long hours in clinic. In this case, the post would be level 2a for Physical Effort, by virtue of a requirement to sit for long hours in a restricted position, and level 5 for Mental Effort, taking the post into the score range for 8c.
 
For all consultant posts it is essential to emphasise the required level for Physical Effort in the job description and person specification.

A post must score at least 675 to be 8d, in other words 46 points (out of a possible 80) above the minimum for this profile.
 
Posts in some specialties carry high physical risks (including for example forensic, learning disabilities, elderly, community outreach and others) and such psychologists should be trained in managing those risks and so would meet level 3 for Physical Skills and 4 for working conditions. These requirements should be stated in person specifications and job descriptions. This merits a total of 18 points above baseline.
 
Few posts at this band should score below 3c for Human Resources, and this merits 9 points above the baseline. Budgetary control can be at the level of authorised signatory level 3 meriting an extra 9 points; or budget holder level 4 meriting an extra 20 points. Note that income generation is mentioned in this factor.
 
Posts that include a reasonable proportion of clinical work and supervision will be level 2a on the Physical Effort factor and level 5 on the Mental Effort factor because of the requirement for prolonged sitting in one place and frequent intense concentration. This merits 11 points above baseline.
 
The remaining factors with variation are Responsibility for policy/service development (level 4 is 11 points above baseline) and R&D (level 4 is 11 points above baseline).

HEAD OF SERVICE/CLINICAL DIRECTOR/PROFESSIONAL ADVISOR
 
We await management agreement on the most senior profile that covers senior practitioners and management roles. Watch the websites for publication post agreement. It is strongly advised that those in most senior posts do not agree to match until publication or accept offers of individual Job Analysis Questionnaire's.
 
Further Advice
 
Any further questions not covered by the following sections should be raised with your Agenda for Change representative who can pass these to the Family of Psychology and Professional Joint Working Party, or Via the Management SIG to member if this group.
 
Websites:
BPS DCP website: www.bps.org.uk/sub-syst/dcp/index.cfm DOH website for Job Evaluation Handbook http://www.dh.gov.uk/Home/fs/en
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