ICB final report - Summary

13 September 2011

Unite has expressed disappointment at the outcome of the ICB final report. The glaring omissions including a failure to recommend changes to the culture or behaviour that encourages greed which permeates the industry or to introduce any meaningful changes to the remuneration and reward systems that led to mis-selling, is a lost opportunity for a new order of socially useful and ethically robust banks.

Unite will not be slow to criticise the weakness of the proposals or the delays in implementing the recommendations which allow time for the media circus to move on and the banks to get back to business as usual.

We must be vigilant of additional costs creeping in affecting customers through increased charges and in terms of reductions in jobs as the banks seek to claw back the additional costs they will incur as a result of creating the firewall between retail and investment banking.

With 150,000 jobs already lost in the sector since the crisis began in 2007 and an increase in the intensity and pace of work, as well as criticism of the level of customer service as a result of the target based sales culture, we may well see workplace stress and complaints to the Banking Ombudsman increase further due to cost related cuts.

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