‘Profiteering’ Capita faces strikes as workers overwhelmingly reject attack on pensions promises

11th May 2010

Unite members at Capita Life and Pensions division have overwhelmingly rejected the company's plans to change their own pensions from July this year.

Workers balloted across eight of the division's UK sites rejected proposals, which would have allowed Capita to backtrack on promises to protect the final salary scheme and instead introduce an inferior career average scheme. At one site the proposals were dismissed by 98 per cent of the membership, with other workplaces also returning heavy votes against acceptance.

Under the Capita proposals, ex-Prudential and Pearl group contract workers would swap their existing non-contributory final salary scheme for a career average scheme into which they must pay up to seven per cent of their earnings. This, says Unite, amounts to Capita breaking a long-standing commitment to the workforce and breaching their commercial agreement with them in order to "plunder" the employees' pension to boost short-term profits.

The employees' rejection brings closer a full industrial action ballot. This could mean strike action at the UK's biggest business processing outsource company which has IT and back office contracts across the public and private sector, including the financial services industry. Staff servicing Capita's client AXA Insurance are also about to be balloted on the pensions proposals.

Rob MacGregor, Unite national officer for the finance sector, said: "Unite has been in talks with Capita since it announced its plans in autumn 2009. We have been making it very clear about the strength of feeling on the subject.

"Despite gaining some concessions during the talks it hasn’t been enough to assuage our members' anger. Today, they have given a clear message to Capita that it needs to honour the commitment it made to the staff on pensions when they transferred into Capita.

"Under the Capita proposals our members could lose many tens of thousands of pounds in retirement income and are also being expected to pay for the privilege which is why they have overwhelmingly rejected the proposed inferior career average scheme.

"There is absolutely no justification for the move as Capita is in a very sound financial position having again increased its profits and dividends to shareholders this year. The current pension scheme is in good health and the trustees are not currently asking for any additional funding from the company.

"This is a clear attempt at profiteering at the expense of our members' pension arrangements as Capita seek to hit the ever more ambitious profit targets it has promised the City.

"Unite urges Capita to have a serious rethink and is also urging Capita's clients to intervene and uphold their commitment to corporate social responsibility to their previous workforce. Loyal and hardworking staff who have given many years service must not have their retirement plundered by Capita."

Unite says Capita must re-open discussions in order to avert industrial action this summer. A strike would both damage Capita's reputation and severely disrupt the service provided to clients and their customers, which include the Prudential, Co-op Financial Services and the Pearl group.

Unite believes the situation at Capita also exposes a weakness in the law which protects transferring pensions of outsourced staff in the public sector but not of those working the private sector. In the case of Axa staff, Capita announced it would renege on its commitment to match their pension arrangements a matter of months after 1,200 Axa staff transferred to the company in June 2009.

The sites balloted by Unite were Reading, Birmingham, Manchester, Belfast, two sites in Glasgow, Craigforth (Edinburgh) plus the current ballot in Bristol, which is an Axa insurance site.

ENDS

For further information please contact Daryl Williams on 07764 655 755 or Ashraf Choudhury in the Unite press office on 020 7420 8914 or 07980 224761.


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