Finance and Call Centres

Disclaimer: The resources on this part of the site are for information and guidance only. Unite the Union is not responsible for external documents and internet sites.
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hub bullet arrowUnite, Call Centre Health and Safety (pdf, 158KB) pdf

office Unite, health and safety matters in the finance sector (pdf, 104KB) pdf

hub bullet arrowAcoustic Safety Programme
 
hub bullet arrowCall Centre Association
 
hub bullet arrowHazards Magazine, Toilet breaks
                                          Voice loss
 
hub bullet arrowHSE, Acoustic shock
                Office health and safety
                Guidance on managing shift work
                Workplace health, safety and welfare, a short guide for managers
                (pdf, 173KB) pdf
 
hub bullet arrowHSL, Psychosocial risk factors in call centres
 
hub bullet arrowNorth West Contact Centres Project
 
hub bullet arrowNorth West Contact Centres Project, Slips and Trips Guidance (pdf, 1.25MB)
 
hub bullet arrowTUC, workSMART call centre advice
 
Also see our Display Screen Equipment resources
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